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Terms and Conditions

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This website is addressed to German-speaking travelers; content is primarily offered in German, with an English version also provided.

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1. Scope
These Terms and Conditions (T&Cs) govern the use of our website and the booking of tours and transfers in Rio de Janeiro.

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2. Booking and Payment
A booking is binding once you receive confirmation by email. Payment must be made as indicated during the booking process.

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3. Cancellation and Refund Policy

  • Cancellation by the customer: refunds are provided in accordance with the deadlines specified on the booking page.

  • Cancellation by the provider (e.g., weather, safety reasons): a replacement date or refund will be offered.

  • No-shows do not qualify for refunds.

  • Services provided by third parties follow the policies of the respective provider.

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4. Services
We offer private and shared transfers, city tours, and guided experiences. Itineraries may be adjusted for organizational or safety reasons.

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5. Liability
We are not liable for events beyond our control (e.g., airline delays, strikes, force majeure). We strongly recommend adequate travel insurance.

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6. Intellectual Property
All texts, images, and content on this website are protected by copyright. Use without permission is prohibited.

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7. Governing Law
Brazilian law applies. Mandatory consumer rights in your country of residence (e.g., Germany or Austria) remain unaffected.

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8. Amendments
We reserve the right to amend these Terms at any time. The most recent version is available on the website.

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